Becoming a super landlord isn't easy. While there is no one direct path to success, we've honed in one three things all successful landlords do. The list includes:
1. They're super responsive. A successful landlord promptly returns phone calls from prospective tenants, beating out competitors and reassuring applicants of their reliability.
2. They make decisions rationally - not emotionally. If a tenant comes to you with a tragic story about losing their job and the love of their life in the same month, it's important to be compassionate. It's also important to draw a firm line between emotion and action. There's a way to be empathetic and still demand their rent payment in full - it won't be easy, but it's gotta be done!
3. They get everything in writing. Record keeping is important in any job, but in the property management world, it's critical. You never want to get into a "he said, she said" debate with a tenant. That's why it pays to have agreements in writing - in both physical and digital form.
- Scott Safadi, Cal Bay Property Management
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