Vacancies are never something you want, but it can be frustrating when you don't have a single empty unit to show off during open houses and tours with prospective tenants. Of course, this is a good problem to have; it shows that you're retaining tenants and doing a good job filling vacancies faster than people can move out! Scott Safadi of Cal Bay Property Management encourages other professionals to consider the following tips for showing off rentals that are still occupied:
Communicate with Tenants
The last thing anyone wants is a surprise guest, especially if that guest is their landlord. By communicating frequently with your tenants about showings, you'll be able to mitigate any kind of surprises. Have a conversation with your tenant about expectations and give them plenty of notice when you need to give a tour. By respecting your tenants' privacy, you'll set yourself up for the best showing possible.
Ask Tenants to Clean
Part of your conversation with tenants should be about the state of the unit you want to show. While nobody can keep their apartment pristine all the time, let your renters know that the unit should be tidy enough to showcase its features. It's also good to chat about pets and whether or not they can be restrained or removed altogether while guests are getting the tour.
Save Self-Showings for Vacant Apartments
While it's tempting to attach a lockbox to a unit's door and pass out a code for self-showings, you'll want to accompany any prospective tenants as they tour an occupied apartment. Not only will this maintain the current tenant's sense of privacy, but you'll also be able to ensure their valuables and furniture are respected.
No matter how you get around the awkwardness of showing an occupied rental, having patience and a sense of humor will go a long way to keeping both your current tenant and prospective tenants happy!
- Scott Safadi, Cal Bay Property Management
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